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whatsapp not receiving messages

Saturday, 09 July 2022

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I am testing your whatsapp component, I can send messages but I don't receive any message, I don't know why, can you help me?

Matt

Admin

2 years ago

#1121

Hello,

WhatsApp Cloud API uses Webhooks to receive the messages, you need a SSL HTTP server to receive the whatsapp messages (self-signed certificates are not allowed, you can obtain a free ssl certificate from Let's encrypt).

You can read more:

https://www.esegece.com/help/sgcWebSockets/#t=Components%2FAPIs%2FOther%2FWhatsapp%2FConfiguration%2FWhatsApp_Web.htm

Kind Regards,
Sergio

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